REACH FOR THE EMOTE CONTROL

Everyone feels before they think; the non-rational emotional reaction comes before the more rational secondary one. Companies Should capitalise on customers emotional response in brand creating Strategies- instead than appealing to their rational side - is the true key to getting result. Over complex campaign that rely on digital technology forget the simple truth; that even most jaded heart still seeks to believe that it has found a reliable ally.you will know, you have reached the point where there's emotional bond when the stories consumers tell spontaneously with a brust of spotaneous feeling.
Excerpts from the article written By Dan hill .

Does the brand -consumer link feel like a friendship? is there a sense of membership?can u readily identify yourself with brand?

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